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Service Representative for Health & Dental Benefit Plan Administration - Contract

We are a national third-party administrator to pension and benefit plans, and we are seeking a qualified individual to assume the responsibilities of Service Representative, Health & Dental Administration in our Winnipeg location. This is a contract, full-time opportunity, in a fast paced, challenging work environment. The contract period is for eighteen (18) months - with the possibility of an extension.
Working in a customer service environment, the successful applicant will be responsible for the adjudication and processing of health and dental claims, file maintenance and the preparation of general reports, while assisting the Team Lead with special projects, as assigned.


High school diploma and 1 to 2 years' experience in a busy office environment

1 to 2 years' benefits experience, with strong knowledge of Health & Welfare Benefits Administration

Knowledge and experience in the adjudication and processing of health and dental claims

Demonstrated working knowledge of Microsoft Excel and Word

Good working knowledge of i5Series (AS400), or similar system


Excellent communication skills, written and verbal

Excellent organizational skills with the ability to prioritize effectively

Reliable and able to work independently with minimum supervision - as well as part of a team

Customer and quality focused

Detail oriented, accurate and consistently meets deadlines

High degree of initiative

Aptitude for figures


Adjudicate and process health & dental claims for assigned Plans

Understand and apply the terms of benefit plans

Communications, written and verbal, with both the Plan beneficiaries and service organizations, as well as Regional offices and local unions

Assist with preparation of general reports, contribution control, premium payments

Provide reception/telephone coverage as needed

Assist with special projects and other administrative duties, as required/assigned

The successful applicant will report to the Regional Manager with direction from the Unit Head.

We invite qualified and interested applicants to submit their resume and cover letter detailing your applicable experience and salary expectations.

We thank all who apply, however, only those candidates selected for an interview will be contacted. No phone calls will be accepted.
We are an equal opportunity employer.

Keywords: Manitoba, MB, Headingley, Assiniboia, Stonewall, Stony Mountain, Oakbank, Lorette, Landmark, Selkirk, Niverville, Ste. Anne, Steinbach, Portage la Prairie, Carman, Beausejour, Lac du Bonnet, Morden, Winkler, insurance service representative, health and dental insurance representative, health insurance service representative, dental insurance service representative, claims representative, Sales, Sales Rep, Sales Representative, Winnipeg, Sales Representative, Sales Rep, Account Manager, Account Management, Business Development, Salesperson, Salesman, Saleswoman, Account Rep, Account Representative, Territory Account Manager, Territory Manager, Account Management, Business Development Rep, Business Development Representative, Business Development
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